Who We Are

TRUSTED ROOFING UK
Company No: 16620815
Registered Office: Unit 7 Appleton Street, Wigan WN3 4BZ
Email: info@stproofingltd.co.uk
Telephone: 01942 316 372

Information We Collect

• Name, address, phone number, and email when you contact us.
• Details of your enquiry and property relating to roofing or repairs.
• Technical data such as IP address and browser type when visiting our website.

How We Use Your Data

• To respond to enquiries and provide written quotations.
• To carry out roofing work and issue invoices.
• To meet our legal obligations, including HMRC record keeping.
• To improve our services and customer experience.
• With your consent, to send relevant updates or marketing (you can withdraw consent at any time).

Lawful Basis for Processing

We process your personal data under the following legal bases:

• Contract: to provide quotations and perform agreed services.
• Legal obligation: to comply with tax and regulatory requirements.
• Legitimate interests: to manage enquiries and our business operations.
• Consent: where you have opted in to marketing communications.

Sharing Your Data

We will never sell your data. We may share your data with:

• Employees or contractors carrying out agreed work.
• Professional advisers such as accountants or solicitors.
• HMRC, regulators, or law enforcement if legally required.

Data Retention

We keep customer records for up to 7 years to comply with tax and legal requirements. After this period, data will be securely deleted.

Your Rights

You have the following rights under UK GDPR:

• Access your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data where legally possible.
• Restrict or object to how we process your data.
• Request transfer of your data to another provider.

To exercise these rights, contact us at info@stproofingltd.co.uk.

Cookies

Our website may use cookies for basic functionality and analytics. You can control or disable cookies through your browser settings. See our Cookie Policy for details.

Security

We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

Complaints

If you are unhappy with how we handle your data, please contact us first so we can put things right. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk | Tel: 0303 123 1113

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

Last updated: [Insert Date]